CXBolt Pty Ltd
LAST UPDATED: 08/07/2025
CXBOLT SERVICE AGREEMENT (“AGREEMENT” or “Agreement”) (v1.0)
IMPORTANT: PLEASE CAREFULLY READ THESE CURRENT TERMS AND CONDITIONS GOVERNING YOUR USE OF CXBOLT’S AI CONSULTANCY SERVICES, SOFTWARE-AS-A-SERVICE SOLUTIONS, DOCUMENTATION, APPLICATION PROGRAMMING INTERFACES (“API”), SOFTWARE DEVELOPER KITS (“SDK”), AND ANY SUPPORTING SERVICES (“COLLECTIVELY, CXBOLT SERVICES”). THIS IS A LEGAL AGREEMENT BETWEEN YOU AND THE LEGAL ENTITY YOU REPRESENT (“CLIENT” or “Customer”) AND CXBOLT PTY LTD (“CXBOLT” or “Company”). BY CLICKING THE “I ACCEPT” BUTTON, EXECUTING AN ORDER THAT REFERENCES THIS AGREEMENT, OR BY EITHER ACCESSING OR USING THE CXBOLT SERVICES, CLIENT ACKNOWLEDGES THAT CLIENT HAS REVIEWED, UNDERSTANDS, AND ACCEPTS THESE TERMS AND CONDITIONS. YOU WARRANT AND REPRESENT THAT YOU HAVE THE AUTHORITY TO BIND YOUR LEGAL ENTITY AND “CLIENT” REFERS TO THAT ENTITY. IF CLIENT DOES NOT AGREE WITH ALL OF THE TERMS AND CONDITIONS IN THIS AGREEMENT, DO NOT ACCESS OR OTHERWISE USE THE CXBOLT SERVICES. BY USING THE CXBOLT SERVICES, CLIENT WARRANTS TO USE BEST EFFORTS TO ENSURE CONTRACTUAL EFFICACY TO ALL TERMS HEREIN. CXBOLT MAY MAKE CHANGES TO THE CXBOLT SERVICES OR MODIFY THE TERMS AND CONDITIONS HEREIN AT ANY TIME BY POSTING UPDATED TERMS ON THE CXBOLT WEBSITE (https://cxbolt.agency). CLIENT’S CONTINUED USE OF THE CXBOLT SERVICES AFTER MODIFICATIONS HAVE BEEN POSTED WILL SIGNIFY CLIENT’S ASSENT TO AND ACCEPTANCE OF THE REVISED TERMS. TO THE EXTENT ANY TERMS OF THIS AGREEMENT DIRECTLY CONFLICT WITH THE TERMS OF ANY FULLY EXECUTED WRITTEN AGREEMENT BETWEEN CXBOLT AND CLIENT (“SUPPLEMENTAL AGREEMENT”), THE SUPPLEMENTAL AGREEMENT SHALL APPLY.
1.1. This Agreement incorporates any current or future order(s) for CXBolt Services (collectively, “Order”) submitted online, in written or electronic form, or through verbal agreement confirmed in writing between the parties after the Effective Date and until the last expired Order (“Term”). Each Order will specify the Services to be performed by CXBolt, the applicable service period, fees, and deliverables. If not specified, the service period shall default to each calendar month (“Service Period”).
1.2. CXBolt reserves the right to reasonably update, modify or amend terms either to comply with applicable Australian law or based upon new features or functionality via Client’s acknowledgement to a click-through license or updated terms posted on the CXBolt website.
2.1. AI Consultancy Services: CXBolt provides artificial intelligence consultancy services including but not limited to AI strategy development, implementation planning, training, and advisory services.
2.2. AI SaaS Solutions: CXBolt provides software-as-a-service solutions incorporating artificial intelligence technologies, including APIs, SDKs, and cloud-based AI platforms.
2.3. License Grant: Subject to all terms and conditions of this Agreement, CXBolt hereby grants to Client a limited, revocable, non-exclusive, non-transferable license to access and use the CXBolt Services during the Term as expressly agreed in applicable Order(s) and strictly limited to Client’s internal and lawful business purposes.
3.1. Client represents and warrants that Client has or will procure all rights necessary for its use of any content, data, or information provided to CXBolt in connection with the Services, including data from Client’s users, customers, or End Users (“Client Data”).
3.2. Client will have control over Client Data uploaded to or processed by CXBolt Services. Client hereby grants to CXBolt a non-exclusive, royalty-free, worldwide license during the Term to process, analyse, and use Client Data solely for providing, supporting, or improving the CXBolt Services to Client pursuant to this Agreement.
3.3. CXBolt will comply with applicable Australian privacy laws including the Privacy Act 1988 (Cth) and the Australian Privacy Principles in its handling of personal information. CXBolt’s privacy practices are detailed in our Privacy Policy available at https://cxbolt.agency/privacy.
3.4. Client Data will be processed and stored in accordance with applicable data protection laws. CXBolt will implement appropriate technical and organisational measures to protect Client Data against unauthorised access, alteration, disclosure, or destruction.
4.1. AI Technology Use: CXBolt may use artificial intelligence and machine learning technologies (“AI Technologies”) to perform certain Services. The AI Technologies may include large language models, machine learning algorithms, and other AI systems.
4.2. AI Outputs: Client acknowledges that AI-generated outputs may not be 100% accurate and may contain errors, hallucinations, or biased content. Client is responsible for reviewing and validating all AI outputs before use.
4.3. Training Data: CXBolt will not use Client’s proprietary data or confidential information to train AI models that will be made available to other clients, except as may be necessary to provide the specific Services to Client.
4.4. Responsible AI Use: Client agrees to use AI Services in accordance with ethical AI principles and applicable laws. Client shall not use AI Services for illegal purposes, to create harmful content, or to violate the rights of third parties.
5.1. Client agrees not to:
5.2. Client is responsible for:
6.1. Confidential Information means any non-public information disclosed by either party that would reasonably be considered confidential, including technical data, business plans, financial information, and Client Data.
6.2. Both parties agree to:
6.3. Confidentiality obligations survive termination of this Agreement for a period of three (3) years.
7.1. Client shall pay CXBolt the fees specified in the applicable Order or as posted on the CXBolt website. All fees are in Australian Dollars (AUD) unless otherwise specified.
7.2. Payment Terms: Invoices are payable within thirty (30) days of the invoice date. Late payments may incur interest charges at the rate of 1.5% per month or the maximum rate permitted by law, whichever is lower.
7.3. GST: All fees are exclusive of Goods and Services Tax (GST) and other applicable taxes. Client is responsible for payment of all applicable taxes.
7.4. Refunds: Fees are generally non-refundable except as specifically provided in an Order or as required by Australian Consumer Law.
8.1. Limited Warranty: CXBolt warrants that the Services will be performed in a professional and workmanlike manner in accordance with industry standards.
8.2. Disclaimer: EXCEPT AS EXPRESSLY SET FORTH HEREIN, CXBOLT PROVIDES THE SERVICES “AS IS” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. CXBOLT DISCLAIMS ALL IMPLIED WARRANTIES INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
8.3. AI Services Disclaimer: CLIENT ACKNOWLEDGES THAT AI TECHNOLOGIES ARE RAPIDLY EVOLVING AND THAT OUTPUTS MAY CONTAIN ERRORS, BIASES, OR INACCURACIES. CXBOLT DOES NOT WARRANT THE ACCURACY, COMPLETENESS, OR RELIABILITY OF AI-GENERATED OUTPUTS.
9.1. TO THE MAXIMUM EXTENT PERMITTED BY AUSTRALIAN LAW, CXBOLT’S TOTAL LIABILITY ARISING OUT OF OR RELATING TO THIS AGREEMENT SHALL NOT EXCEED THE TOTAL FEES PAID BY CLIENT TO CXBOLT IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
9.2. IN NO EVENT SHALL CXBOLT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES.
9.3. Australian Consumer Law: Nothing in this Agreement excludes, restricts, or modifies any consumer guarantees or rights under the Competition and Consumer Act 2010 (Cth) or other applicable Australian consumer protection laws.
10.1. Client agrees to indemnify and hold harmless CXBolt from any claims, damages, losses, or expenses arising from:
10.2. CXBolt will defend Client against claims that the CXBolt Services infringe Australian intellectual property rights, provided Client promptly notifies CXBolt and cooperates in the defence.
11.1. Termination for Convenience: Either party may terminate this Agreement with thirty (30) days’ written notice.
11.2. Termination for Cause: Either party may terminate immediately upon written notice if the other party materially breaches this Agreement and fails to cure within fourteen (14) days of written notice.
11.3. Effect of Termination: Upon termination, all licenses granted hereunder shall cease, and each party shall return or destroy the other party’s Confidential Information.
12.1. Governing Law: This Agreement is governed by the laws of Queensland, Australia, without regard to conflict of laws principles.
12.2. Jurisdiction: The parties submit to the exclusive jurisdiction of the courts of Queensland, Australia for any disputes arising under this Agreement.
12.3. Mediation: Before commencing court proceedings, the parties agree to attempt to resolve disputes through mediation administered by the Australian Disputes Centre or similar recognised mediation service.
13.1. Entire Agreement: This Agreement constitutes the entire agreement between the parties and supersedes all prior agreements and understandings.
13.2. Amendment: This Agreement may only be amended in writing signed by both parties or through updated terms posted on the CXBolt website.
13.3. Severability: If any provision is found unenforceable, the remainder of the Agreement shall remain in full force and effect.
13.4. Force Majeure: Neither party shall be liable for delays or failures in performance due to causes beyond their reasonable control.
13.5. Assignment: This Agreement may not be assigned without the prior written consent of the other party, except that CXBolt may assign this Agreement in connection with a merger, acquisition, or sale of all or substantially all of its assets.
13.6. Notices: All notices shall be in writing and delivered to the addresses specified in the applicable Order or as updated by written notice.
13.7. Independent Contractors: The parties are independent contractors and nothing in this Agreement creates a partnership, joint venture, or agency relationship.
Contact Information: CXBolt Pty Ltd
Website: https://cxbolt.agency
Email: info@cxbolt.agency
Effective Date: 08/07/2025
By using CXBolt Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.
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